[ESTsoft] Product Growth Analyst

Job Description

[Introducing Eastsoft] Eastsoft is a leading domestic SW company that has been providing the national utility 'Altools' and the No. 1 domestic vaccine 'AlYak' for the past 30 years. Based on the service know-how and innovative SW technology accumulated over the years, we are taking a new step toward growing into the best A.I. service company. "Adding convenience to everyday life with pragmatic AI" Eastsoft pursues 'pragmatic AI' and pursues a more convenient world where AI is added to our daily lives. We are recruiting talents who will apply our A.I. technology to all areas that require AI to create a better world. [Introducing our team] We find answers to product innovation in the data created by millions of users every day. We are innovating the communication of global users in 30 countries around the world through AI Avatar, AI Video Translator, and AI Live Chat solutions, and are growing every month. We are looking for a Product Growth Analyst who will optimize the user's product experience based on "insight from data" and evolve the way people around the world communicate. ✔ In this position, you will be responsible for the following tasks: You will play a key role in analyzing behavioral data from millions of users to discover new growth opportunities for the product, and connecting these to real business impact. - Discover hidden patterns and opportunities in massive product usage data - Preemptively respond to changes in user behavior with AI/ML-based predictive models - Define and optimize global users' product experience with data - Deriving data-based insights that serve as the basis for ultra-fast growth [Your Impact] - Manage and optimize key indicators of global AI platform services - Innovate global users' product experience - Create new value by combining AI technology and data - Establish a data-based product decision-making culture [Key Responsibilities] * Product Experience & UI Optimization - Deriving UI/UX improvements by combining user behavior data and feedback - Defining and tracking usability metrics for each UI element * UI optimization through Rapid Experimentation (conducting experiments once a week) - Close collaboration with the product team for rapid product reflection of experiment results * Quantitative Analysis - Analyze user behavior patterns based on behavioral data - Analyze cohorts by user segment and derive insights - Define key product indicators and build a dashboard - Optimize user journey based on data (User journey map) * Growth Analytics - Design and track key indicators based on the AARRR framework - Product improvement through A/B test design/analysis - Predict subscriber churn and develop up-selling models * Cross-functional Collaboration - Collaborate with product team PO to develop data-based functions - Support for establishing product roadmap based on data insights - Build and automate BI dashboards - Report key indicators and insights to management

Qualifications

✔ We are looking for someone with the following capabilities * 5+ years of experience in data analysis/growth for B2B or B2C SaaS/AI services * Experience achieving two or more of the following quantitative results: - Improvement of product core indicators by 40% or more - Improvement of Retention Rate by 40% or more - Achievement of Core Action Conversion by 60% or more * Advanced use of data analysis tools required (Snowflake, BigQuery, Databricks, etc.) * Experience in designing A/B tests and statistical validation * Experience using data visualization tools (at least one of Tableau, Looker, Redash) * Advanced use of Product Analytics tools (at least one of Amplitude, Mixpanel, GA) * Korean language proficiency required.

Preferred

✔Preferred Qualifications - Growth experience in AI/SaaS products - Degree in statistics or data science - MLOps/Analytics Engineering experience - Experience in building data pipelines

Etc

✔ Join through the following journey - Selection process: Document screening → Personality test → Interview with staff → Final interview → Negotiation of compensation → Final acceptance - Application period: ~ Closes when recruited * This announcement is a rolling recruitment, and may close early when recruiting is complete. * Each selection process and result information will be individually sent to all applicants via email. * Some selection processes may be omitted or added depending on the applicant's history and career. Please check when applying [Employment information] - Number of recruits: 0 - Employment type: Full-time - Work location: East Building, 3 Banpo-daero, Seocho-gu, Seoul [Submission documents] - Please attach and submit a free-form Korean resume (required), English resume (required), portfolio (required), and career skills document. * If any false information is found in the application documents, the selection process and employment may be canceled. * Personal information unrelated to the job (physical condition, place of origin, marital status, etc.) is not included. * Information related to salary (previous annual salary, desired annual salary, etc.) is not included. * In all recruitment sectors, veterans and people with disabilities are given extra points in accordance with relevant laws. (If you are a veteran or person with a disability, please submit relevant documents in the portfolio section.) [Other Matters] - Inquiries: recruit@estsoft.com

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