Airport Services Supervisor (Airport Manager, Preference given to Japanese speakers, 5 years or more experience)

Job Description

Summary: This position mainly collaborates with the Business Development Team to ensure together we make our VIPs enjoy a smooth and seamless experience from the moment they arrive in Korea. In this role, you should be an excellent communicator and problem-solver, capable of handling multiple tasks in a high-pressure environment. Your goal will be to provide high-quality service to our VIPs and ensure smooth arrival and departure experience. Key Responsibilities: Guest Relations: Act as the first contact point and serve as the face of Inspire for our VIP guests, ensuring personalized and attentive service from arrival to departure. Collaboration: Work closely with other departments, including Casino, Butlers, Transportation, and Concierge, to coordinate VIP services and ensure a cohesive and integrated guest experience.

Qualifications

Education and Qualifications: -Bilingual skill is a must. -Ability to communicate in Korean and Japanese or Chinese. English advantageous. -Enthusiastic and passionate about interacting with the prestige people from around the world. Especially but not only limited to Japan/China. -Must have at least 1 year of prior customer service, retail, or administrative support experience -Good organizational and multi-tasking abilities. -Customer service orientation -Ability to multi-task under time pressure.

Preferred

Physical Demands and Work Environment: -Interaction with customers, colleagues, and supervisors. -Must be able to walk or stand for extended periods of time. -Ability to work on his/her own feet for eight hours or more. -Availability to work in shifts, weekends, and public holidaysshifts, weekends, and holidays as required. -Physical Demands and Work Environment: -Familiar with the operation work environment. -Must be able to walk or stand for extended periods of time. -Must be able to work flexible hours including weekends, holidays, and late nights. -Ability to work on his/her own feet for eight hours or more. -Must be willing to travel locally and regionally to conduct business, and occasional travel within Korea.(해외 여행의 결격 사유가 없는 자)

Etc

[Detailed job description and application method] Upload your Korean-English integrated resume (word or PDF) directly through the official recruitment page (connected to WD) and apply [Recruitment process] Document screening -> Interview with recruiter -> Business interview (2 or more times) -> Reputation inquiry -> On-Boarding (*Interview procedures may be added or changed depending on the situation.)

Preferred Visas