Hiring a Japan Marketing & Customer Service Representative

Job Description

Here's what you'll be doing: - Manage inquiries from Japanese customers and connect them with them (e.g., reservations, treatment inquiries, payment/schedule CS, etc.) - Other administrative and service improvement tasks related to CS operations - Assist with overseas channel performance marketing efforts - You'll gain these experiences and grow: - You'll solve problems and create a J-curve of growth with highly motivated team members. - Beyond customer service, you'll directly contribute to service improvements and operational sophistication. - This position offers opportunities to expand your role into various areas, including Japanese marketing and operational planning.

Qualifications

ㅣExperience with the following is preferred (required) - Japanese preferred) Ability to interact with customers and communicate effectively in Japanese - Ability to communicate in Korean - Legally residing in Korea with a residence permit that allows office work

Preferred

ㅣIf you have the following experience, please highlight it! (Preferred) ⭐ - Experience in CS, customer service, or operations - Interested in or experience with the beauty/medical/service industries - Experience in aesthetic hospitals, such as plastic surgery or dermatology ㅣThese qualities are a good fit for you: - Goal-oriented personality, problem-solving mindset - Thinking from the customer's perspective and committed to solving problems to the end - Maintaining a meticulous and responsible attitude - Believing in building service trust through communication

Preferred Visas

Benefits

Cover Letter

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