Rooms Division (Front Desk, Concierge, Guest Service, etc.)

Job Description

- Greet guests with warmth and professionalism to ensure a smooth check-in and check-out experience - Respond promptly to guest requests and inquiries, both in-person and over the phone - Collaborate with other departments to deliver high-quality, personalized service - Maintain accurate guest records and handle administrative duties using property management systems - Ensure lobby and front desk area is consistently clean, orderly, and guest-ready

Qualifications

- Conversational Korean proficiency (Ability to communicate with Korean guests) - Fluency in English for professional communication - Valid working visa in Korea or ability to legally work in Korea (Please indicate your visa type clearly when submitting your resume) - Willingness to learn and adapt in a luxury hotel environment - Flexibility to work on weekends, holidays, and rotating shifts

Preferred

- Previous experience in luxury hotels, hospitality, or customer service roles - Fluency in additional languages - Hospitality or tourism-related educational background

Etc

Working Conditions: Full-time, five-day shift work including weekends and holidays Meal provided during working hours; uniform provided Opportunities for training and career advancement Must have legal working status in South Korea Fairmont Ambassador Seoul is a five-star luxury hotel located in Yeouido, the financial and political heart of Seoul. Part of the Accor global hospitality group, Fairmont delivers world-class service and timeless elegance in its design and guest experience. Location: 108 Yeoui-daero, Yeongdeungpo-gu, Seoul, South Korea Just a 3-minute walk from Yeouinaru Station (Line 5)

Preferred Visas

Benefits

Cover Letter

Required