[New Business] Global Customer Consultant - English (Contract)

힐링페이퍼
Job Type
Temporary
Job Category
Service
Work Model
On-site
Working Days
Mon, Tue, Wed, Thu, Fri, Sat
Work Time
Salary
Decision After Interview
Location
498 Gangnam-daero, Gangnam-gu, Seoul, Republic of Korea
Current Residence
Korea residents only
Job Description
<Introducing the Team You Will Be Joining> This team supports international customers in seamlessly experiencing Gangnam Unnie services in Korea. We resolve language barriers for overseas customers and assist with the entire customer journey to ensure a smooth aesthetic medical experience. <What You Will Be Doing> We conduct English-based consultations for international customers and design and improve the overall customer experience throughout the aesthetic medical journey. We precisely identify customer needs to propose and guide them to personalized service options. We lead service linkages and coordination with relevant internal departments and partner companies. We standardize and manage consultation and operational communication histories, and analyze and identify recurring issues and points for improvement. We continuously improve service quality by verifying post-use satisfaction, responding to issues, and providing follow-up care.
Qualifications
<We Are Looking for Someone Like This> Someone with native-level English communication skills Someone who can calmly set priorities and solve problems even in unexpected situations Someone who prioritizes customer satisfaction, independently defines necessary tasks, and proactively executes them
Preferred
<Preferred Skills> Experience with customer service and consultation in an offline environment Experience with offline space management (on-site operations, managing customer flow, waiting areas, reservations, etc.) Experience with customer service (responding to inquiries, managing issues, identifying areas for improvement, etc.)
Etc
<How to Join> Application > Job Interview (Offline) > Final Acceptance <Please Note> The contract period is 6 months. Work 5 days a week, Monday through Saturday. (Scheduled work) For foreign nationals, please list the type of visa you currently hold in your resume to verify your eligibility to work. Support for E-7 visa issuance is available. <Gangnam Unni Team Support Package> Support for the latest high-spec work equipment Support for lunch and dinner expenses with colleagues Support for coffee breaks Support for in-house guild (club) activities
Preferred Visas
Permanent Residence (F-5)
International Marriage (F-6)
Residence (F-2)
Overseas Korean (F-4)
Accompanying Family (F-1, F-3)
Employment Visa (E-1 ~ E-7)
Benefits
E-7 Visa Sponsorship
Four Major Insurances
Meal Provided
Cover Letter
Optional
힐링페이퍼
Industry
J. Information and Communication
Company Location
서울 강남구 테헤란로 142 15층
This job posting must not be copied, distributed, or modified without permission from 코워크위더스(주). Any unauthorized use-including for non-recruitment purposes-is strictly prohibited.
Job Type
Temporary
Job Category
Service
Work Model
On-site
Working Days
Mon, Tue, Wed, Thu, Fri, Sat
Work Time
Salary
Decision After Interview
Location
498 Gangnam-daero, Gangnam-gu, Seoul, Republic of Korea
