[New Business] Global Sales Consultant - Chinese (Simplified/Traditional) (Contract)

Job Description

<Introducing Our Squad> Healing Paper is a company that has resolved information asymmetry in the Korean aesthetic medical market through "Gangnam Unnie." Now, we are moving on to the next chapter: directly driving the growth of K-Beauty in the global market. Based on exclusive marketing contracts with partner hospitals, our team directly designs and manages the entire customer journey online—from the initial inquiry of overseas clients to post-procedure and post-surgery care. If we do a good job, overseas clients can confidently book appointments and receive treatments at their preferred hospitals even in unfamiliar countries. Hospitals, in turn, can generate tangible revenue impact by attracting international patients. All of these results represent a business impact created directly by us, the team working together, rather than by anyone else. Now that K-Beauty is gaining global attention, we are looking for someone who wants to work as an expert at the forefront of this movement. 💡 The Chinese-speaking position is responsible for customers in the Greater China region who use both Simplified and Traditional Chinese. WeChat and Line are the primary communication channels, and it is a market where referral culture and community-based information sharing are active. It is highly advantageous if you can communicate in both Simplified and Traditional Chinese and have a strong understanding of the characteristics of customers in the Greater China region. <What You Will Be Doing> This role is not simply that of a counselor answering inquiries. You are a sales consultant who takes responsibility for the entire customer journey. 1. Inquiry → Appointment | Sales that Moves the Customer's Heart You receive inquiries from overseas customers via WeChat, Instagram, Gangnam Unnie, etc., resolve their concerns, and naturally lead them to appointments. This is not about processing CS tickets, but about moving the hearts of customers who are hesitating whether or not to visit the clinic. 2. Appointment → Visit | Managing Appointments to Lead to Actual Visits An appointment is not the end, but the beginning. You anticipate signals that could lead to cancellations and proactively follow up to ensure that the customer who made the appointment actually walks through the clinic doors. 3. Visit → Follow-up Care | Connecting a Single Visit to Trust Communication with customers continues even after procedures or surgeries. We build a relationship of trust that increases satisfaction and leads to repeat visits and referrals. 4. Operational Improvement | Directly Creating and Improving Your Own Numbers Directly track key metrics such as booking conversion rates, and propose and implement improvement ideas. Meticulously record and manage consultation history using Google Sheets or Excel.

Qualifications

- Native-level communication skills in Chinese (Simplified/Traditional) - Ability to communicate in Korean (communication with internal teams and senior managers) - Familiarity with communicating via social media channels such as WeChat and Instagram - Basic proficiency in Google Sheets or Excel - Someone who prioritizes customer satisfaction and can independently define and proactively execute necessary tasks

Preferred

- Holders of TOPIK Level 5 or higher (applicable to foreign national applicants) - Holders of F-2, F-4, F-5, or F-6 visas, or those able to join immediately - Experience working in aesthetic medical fields such as plastic surgery or dermatology, MSOs, or medical tourism agencies - Experience in sales or customer consultation (regardless of industry) - Experience managing social media channels or creating content - No aversion to self-learning new trends in procedures and surgeries

Etc

<Please Note> - The contract period is 6 months. - E-7 visa support is available. - For foreign nationals, please list the type of visa you currently hold in your resume to verify your eligibility to work. - Working hours and incentives will be discussed separately after acceptance. - Work Location: Office near Yeoksam Station, Seoul (Commuting) <How to Join> Application > Job Interview (In-person) > Compensation Negotiation > Final Acceptance <Gangnam Unni Team Support Package> - Support for the latest high-spec work equipment - Support for lunch/dinner expenses with colleagues - Support for coffee breaks - Support for in-house guild (club) activities

Preferred Visas

Benefits

Cover Letter

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