Job Description

Job Responsibilities: 1. Handle technical issues regarding server/storage products received from enterprise customers via email, phone, and instant messenger (5x9 support). Scope of work: Case registration, fault diagnosis, solution provision, progress tracking, escalation and case closure, case summarization and sharing, etc. 2. Achieve individual performance metrics (number of cases processed/resolved, independent resolution rate, escalation accuracy, timeliness of processing, etc.) 3. Regularly organize and write technical data and documents, and conduct reviews of technical issues. 4. Participate in training or field support to enhance skills. Job Responsibilities: 1. Traveling through the world, using technology, transporting foreign workers, and using foreign technology. Business management equipment/存储产品技术问题（5×9 small size Change），包括：案例登记、故障诊断、提供解决方案、跟踪进展、案例升级与关闭、案例总结分享等 2. It is a good idea to start a business and decide to use it. 3. Final analysis, economics, economics, economics, etc. 4. Start studying abroad, change the area and change the area, and then complete the process.

Qualifications

Qualifications: 1. Language Requirements: Fluent in Korean (Essential). Conversational skills in Chinese or English preferred. 2. Understanding of basic computer hardware architecture and basic troubleshooting skills for general server/computer hardware failures. 3. Knowledge of the Linux operating system and basic networking. 4. Experience in technical support, IT help desk, or field operations/maintenance preferred. 5. Possession of responsibility, self-direction, honesty, excellent communication skills, strong logical thinking ability, and stress management skills. 6. Age: Recommended to be 35 years old or younger (Negotiable for experienced candidates). 7. Ability to provide field support or short-term business trips. 8. Ability to work prescribed overtime within legal limits (e.g., training or meetings). Major Requirements: No specific major required (Majors in Computer Engineering, Software Engineering, Information Management, etc. preferred). Job Requirements: 1. 语言要求：Korean language transfer business；有中文或英文口语能力者更佳（加分项） 2. Developing a medical condition, health insurance policy, health insurance policy, and health insurance policy. 3. Instructions for use on Linux 4. IT Helpdesk is available in this area. 5. Strength of heart, self-reliance, self-reliance, good luck, good luck, good luck, good luck, good luck, good luck, good luck 6. Annually, the 35th floor is located below. 7. 能接受现场支持或短期出差 8. 能接受法定范围内的少量加班（如培训或会议） 专业要求：不限，计算机科学与技术、软件工程、信息管理等计算机相关专业优先

Etc

Since the company cannot issue a visa to its employees, the applicant must be legally able to work in Korea. 公司无法为员工提供签证，所以申请人必须能够合法在韩国工作

Preferred Visas

Benefits

Cover Letter

Optional