Job Description

Responsibilities: 1. Handle technical issues regarding server/storage products received from enterprise customers via email, phone, and instant messenger (5x9 support). Scope of work: Case registration, fault diagnosis, solution provision, progress tracking, escalation and case closure, case summarization and sharing, etc. 2. Achieve individual performance metrics (number of cases processed/resolved, independent resolution rate, escalation accuracy, timeliness of processing, etc.) 3. Regularly organize and write technical data and documents, and conduct reviews of technical issues. 4. Participate in training or field support to improve skills. 5. Manage and support small teams. Responsibilities: 1. Traveling through the world, using technology, transporting foreign workers, and using foreign technology. Business management equipment/存储产品技术问题（5×9 small size Change，包括：案例登记、故障诊断、提供解决方案、跟踪进展、案例升级与关闭、案例总结分享等 2. It is a good idea to start a business and decide to use it. 3. Final analysis, economics, economics, economics, etc. 4. Start studying abroad, change the area and change the area, and then complete the process. 5. Produced by small and medium-sized technical experts

Qualifications

Qualifications: 1. Language Requirements: Fluent in Korean + Fluent in Chinese or English (Mandatory) 2. Understanding of basic computer hardware architecture and basic troubleshooting skills for general server/computer hardware failures 3. Knowledge of the Linux operating system and basic networking 4. Experience in technical support, IT help desk, or field operations/maintenance preferred 5. Possess responsibility, self-direction, honesty, excellent communication skills, outstanding logical thinking ability, and stress management skills 6. Age: Recommended to be 35 years old or younger (Negotiable for those with extensive experience) 7. Ability to provide field support or short-term business trips 8. Ability to work prescribed overtime within legal limits (e.g., training or meetings) 9. Ability to manage small teams and report Major Requirements: No specific major required (Majors in Computer Engineering, Software Engineering, Information Management, etc. preferred) Position Requirements: 1. Language Requirements: Fluent in Korean + Chinese literature and English literature 2. Developing a medical condition, health insurance policy, health insurance policy, and health insurance policy. 3. Instructions for use on Linux 4. 有技术支持、IT Helpdesk、现场运维经验者优先（加分项） 5. 责任心强、自律、诚实、善于沟通，逻辑分析与承压能力出色 6. Annually, the 35th floor is located below. 7. 能接受现场支持或短期出差 8. The laws on how to treat the stomach disease are as follows: 9. 具备小团队管理汇报能力 专业要求：不限，计算机科学与技术、软件工程、信息管理等计算机相关专业优先

Etc

Since the company cannot issue a visa to its employees, the applicant must be legally able to work in Korea. 公司无法为员工提供签证，所以申请人必须能够合法在韩国工作

Preferred Visas

Benefits

Cover Letter

Optional