Job Description

- Responding to inquiries in English for WDF 2026 international participants - Providing communication support regarding registration, payment, schedule, accommodation, tours, and event information - Delivering announcements to international participants and teams and managing responses - Managing global user communication via email, DM, and messenger - Organizing participant FAQs and assisting with the drafting of English announcements - Assisting with the operation of WDF 2026 global promotional content and campaigns - Managing the international participant community and encouraging engagement - Collecting and organizing participant feedback before and after the event - Supporting international participants on-site with check-in, route guidance, waiting times, and rehearsal instructions - Providing English interpretation and communication support required during on-site operations

Qualifications

- Proficient in English-based email, direct mail, and on-site information communication - Able to responsibly perform customer service and communication tasks for international participants - Able to accurately understand and convey event schedules, participation information, and announcements - Able to respond flexibly to on-site situations and collaborate smoothly with the operations team - Proficient in basic work tools such as Google Sheets, Notion, email, and messenger - Interested in global events, culture and arts, and dance/performance fields

Preferred

- Proficient in a second foreign language in addition to English - Experience communicating with global audiences, including overseas participants, foreign customers, and international students - Experience in on-site offline operations for events, performances, festivals, competitions, etc. - Experience in social media content planning, short-form content production, and campaign management - Strong interest in dance, K-POP, performing arts, and cultural exchange events - Experience using collaboration tools such as Google Sheets, Notion, and Slack - Capable of meticulous data organization and schedule management, and able to adapt quickly to on-site situations

Etc

- Depending on the preparation and operation schedule for WDF 2026, some on-site event support duties may be included. - Prior to the event, the focus will be on online communication, organizing FAQs, delivering announcements, and assisting with content campaigns. - During the event, duties may include checking in international participants, guiding their flow, providing basic interpretation, and supporting on-site communication. - Work schedules and on-site participation dates will be determined through prior consultation. - This position offers an opportunity to gain experience in international event operations by interacting directly with global participants.

Preferred Visas

Benefits

Cover Letter

Optional