Job Description

- Researching public conversations on social media, Q&A sites, forums, and online communities - Identifying questions where accurate information may be helpful- - Drafting clear, natural, helpful answers and replies - Supporting community engagement without spam or misleading claims - Tracking public links, posts, and reply activity - Flagging misinformation, complaints, negative reviews, or sensitive topics for review - Following platform rules, internal guidelines for tone, transparency, privacy, and safety - Escalating high-risk topics before any response is made

Qualifications

- Strong written English - Able to write natural, helpful online replies - Familiar with social media, online communities, Q&A platforms, and comment sections - Good sense for tone, timing, and sensitive topics - Careful when handling healthcare, beauty, skincare, and wellness-related information - Organized and able to track links, posts, replies, screenshots, and follow-up tasks - Able to follow internal brand guidelines and approval processes - Comfortable supporting multiple brand accounts and communication styles - Able to work hybrid from our office in Gangnam/Sinsa - Korean ability is a plus, but not required

Preferred

- Monthly salary: 2.3M to 2.5M KRW, depending on experience and ability - Hybrid work near Gangnam/Sinsa - International, founder-led work culture with less rigid hierarchy than a traditional Korean company - Direct exposure to the founder and core ASTUTR team - Practical training in online brand monitoring, social listening, and community response strategy - Learn AI tools for research, writing, summaries, tracking, and workflow support - Exposure to Google Sheets, Notion, CRM tools, automation tools, and digital marketing workflows - Employee discounts and special access to selected beauty, skincare, and wellness products - Staff discounts may be available for selected treatments through partner clinics - Small team with fast learning and room to grow

Etc

Must have eligible working visa in Korea. Korean not necessary, but it's a plus.

Preferred Visas

Benefits

Cover Letter

Optional