Hiring Customer Support (CS) and Operations Staff (Fluent in Chinese and Korean)
블루파이테크
Job Type
Full Time
Job Category
Sales/CS
Work Model
On-site
Working Days
Mon, Tue, Wed, Thu, Fri
Work Time
Salary
Follow Company Inner Rule
Location
14층, 428 Seolleung-ro, Gangnam-gu, Seoul, Republic of Korea
Job Description
Perform Zendesk-based customer support and consultation duties for Chinese-speaking customers Respond to customer inquiries regarding KYC, deposits/withdrawals, and transactions Review Chinese documentation related to customer service and operations, including Chinese FAQs Perform shift work including weekends
Qualifications
Able to handle customer inquiries in Chinese and communicate in Korean Able to work night and weekend shifts Possess excellent communication and collaboration skills Quick learning ability and problem-solving skills Proficient in basic document creation and operational tools
Preferred
Experience in Forex, CFDs, or cryptocurrency exchanges Experience in customer service and consulting Experience with Zendesk-based customer support Ability to handle customer interactions and business communication in English
Etc
5-day shift work including weekends Working hours are subject to change depending on operational conditions
Preferred Visas
Any visa type
Cover Letter
Optional
Portfolio
Optional
블루파이테크
Industry
IT & Telecom
ijjang@bluepietech.com
Company Location
서울 강남구 선릉로 428 14층
This job posting must not be copied, distributed, or modified without permission from 코워크위더스(주). Any unauthorized use-including for non-recruitment purposes-is strictly prohibited.
Job Type
Full Time
Job Category
Sales/CS
Work Model
On-site
Working Days
Mon, Tue, Wed, Thu, Fri
Work Time
Salary
Follow Company Inner Rule
Location
14층, 428 Seolleung-ro, Gangnam-gu, Seoul, Republic of Korea