Job Description

1. Response to and classification of primary customer inquiries 2. Order management and delivery status monitoring 3. CS data management and back-office operation 4. Customer satisfaction management and support

Qualifications

- Nationality and Native Language: Japanese national (native Japanese speaker) - Able to work for at least 3 months - Proficient in using a PC - Permitted to work part-time or longer

Preferred

Candidates with practical experience in email, LINE, or online store consultations with Japanese customers Candidates with a meticulous and calm personality who can respond accurately to customer inquiries

Etc

Please be sure to specify the 'type of visa you currently hold' and the 'expiration date'. Established in 2018, Kalon Co., Ltd. is a company with an annual revenue of 5 billion KRW and a team of 16 employees (8 of whom are Japanese). We work together in a horizontal culture, placing great importance on an atmosphere that respects competence and responsibility, and we are a company filled with laughter every day. Located at 3-6, Gaehwadong-ro 11-gil, Gangseo-gu, Seoul (Gaehwa-dong), we operate a custom sportswear service business targeting the Japanese market and maintain an annual growth rate of over 30%. The role involves a Customer Manager position; native-level Japanese is mandatory, and basic computer skills are required.

Preferred Visas

Benefits

Cover Letter

Required