ELION CLINIC in Gangnam, Seoul is hiring a Chinese-speaking Customer Management/CRM Manager (Annual salary before tax: 42 million to 50 million KRW)

Job Description

【Main Responsibilities】 • Handling new inquiries and managing appointment conversions for Chinese-speaking clients. • Communicating with clients via KakaoTalk, telephone, and SMS. • Managing appointment confirmations, treatment schedule notifications, and preventing unauthorized cancellations. • Reminding clients of follow-up appointments, tracking treatment progress, and managing client experience. • Organizing the client database and managing CRM. • Creating Chinese customer service scripts and response manuals. • Collaborating with the director and operations team to build the initial client management process and CRM system. • Future involvement in Chinese-speaking consultations, fee explanations, and treatment plan explanations, depending on operational arrangements and individual capabilities. This position is Chinese-speaking Client Management & CRM Manager, not simply a receptionist or consultation room manager. Initially, the focus will be on client management and CRM; additional performance bonuses will be paid if consultation services are added later.

Qualifications

• Native speaker of Chinese, or fluent/native-level Chinese communication skills • Ability to conduct basic Korean conversation • At least 1 year of experience in consultation, customer management, or CRM in the cosmetic dermatology, cosmetic surgery, medical institution, beauty salon, or service industry • No restrictions on education, gender, or age • Legally able to work full-time in Korea with an F-2, F-4, F-5, or F-6 visa • Values ​​integrity and customer trust, and can work smoothly with the director and operations team

Preferred

• Experience as a cosmetic dermatology consultation manager, consultation team leader, or CS manager • Experience in consulting on scar treatment, skin regeneration, pore reduction, pigmentation treatment, firming and lifting, and Skin Booster procedures • Experience in consulting on high-priced procedures or packages • Experience in CRM, follow-up appointment recall, appointment conversion, and business preparation • Familiar with KakaoTalk, Excel, and Google Sheets

Etc

• Expected Opening Date: November 1, 2026 • Work Location: Global Medical Building (언주로 846), 634-5 Sinsa-dong, Gangnam-gu, Seoul • Work Schedule: Monday, Tuesday, Wednesday, Friday, and Saturday, 3-5 days per week. Specific arrangements and working hours will be discussed during the interview. • Salary: Annual pre-tax salary of 42,000,000-50,000,000 KRW (calculated based on a 5-day work week; for 3-4 days per week, the salary will be negotiated based on the number of days worked, experience, ability, and scope of responsibilities). • Performance Bonus: Awarded separately based on client management results; additional performance bonuses will be paid if additional consulting business is added in the future. • Start Date: To be negotiated based on the opening preparation plan. • E-7 Visa Support: Not yet confirmed. • Application Method: Please send your resume in a free format to drbae@elionmedi.com • Contact Number: +82-10-2884-2414

Preferred Visas

Benefits

Cover Letter

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