UX Writer (Japan)

Job Description

Here is an introduction to the team you will be joining: - The UX Writer (Japan) will be someone who helps build the Japanese service starting from the very first sentence. - Based on Toss’s Writing Principles, we aim to establish new voice tone guidelines and principles unique to Toss Securities tailored to Japanese users. - You will primarily work with Product Designers to improve the product and observe how users actually respond to sentences, helping to identify the unique identity of Toss Securities’ Japanese service from the very beginning. **Responsibilities You Will Handle Upon Joining** - Based on Writing Principles, continuously diagnose and improve the text across the entire Toss Securities product to elevate the user experience to the next level. - Reorganize complex financial terms and specialized investment materials into easy, clear, user-centric language that aligns with Toss Securities’ unique voice and tone. - Define a golden standard for a friendly yet trustworthy voice and tone suitable for the securities domain, and design and establish a writing system that the team can consistently apply. - In addition to user research, collaborate closely with Product Designers and developers to enhance the quality and consistency of writing across the entire service. - Define the Voice & Tone of Toss Securities' Japan service based on where users react and where they hesitate. - Enhance the product experience through strategic marketing copy and contribute to Toss Securities' business performance.

Qualifications

We are looking to work with someone who fits these criteria: - We need someone who is fluent in Japanese at a native level and has experience with UX writing for Japanese users. - Can explain complex technical terms in simple language without sacrificing accuracy. - Understands the grammar of product writing across various platforms. - Can create compelling sentences based on user evidence—rather than simply translating product text—and explain them logically to persuade colleagues. - Writes engaging copy that captures user attention and improves metrics. - Experience building from scratch is a plus.

Etc

Here is how we recommend preparing your portfolio: - Portfolios are mandatory for UX Writers. - Please demonstrate writing that has been improved from your previous work. - Please show the planning intent and process behind your writing. - It would be helpful if you could explain why you selected the final result from the various drafts you considered. The Journey to Joining Toss Securities - Application Submission > Preliminary Assignment > Job Interview > Cultural Fit Interview > Reference Check > Compensation Negotiation > Final Acceptance and Onboarding -

Benefits

Cover Letter

Required

Portfolio

Required