Online Community Coordinator

주식회사 에스투터
계약형태
정규직
직종
마케팅/광고
근무형태
혼합근무
근무요일
월, 화, 수, 목, 금
근무시간
급여
월급 230 만원
근무지
서울 강남구 강남대로158길 46 202
현재 거주지
국내 거주자만
필수 언어
영어
Fluent
우대 언어
한국어
Intermediate
주요 업무
- Researching public conversations on social media, Q&A sites, forums, and online communities - Identifying questions where accurate information may be helpful- - Drafting clear, natural, helpful answers and replies - Supporting community engagement without spam or misleading claims - Tracking public links, posts, and reply activity - Flagging misinformation, complaints, negative reviews, or sensitive topics for review - Following platform rules, internal guidelines for tone, transparency, privacy, and safety - Escalating high-risk topics before any response is made
자격 요건
- Strong written English - Able to write natural, helpful online replies - Familiar with social media, online communities, Q&A platforms, and comment sections - Good sense for tone, timing, and sensitive topics - Careful when handling healthcare, beauty, skincare, and wellness-related information - Organized and able to track links, posts, replies, screenshots, and follow-up tasks - Able to follow internal brand guidelines and approval processes - Comfortable supporting multiple brand accounts and communication styles - Able to work hybrid from our office in Gangnam/Sinsa - Korean ability is a plus, but not required
우대 사항
- Monthly salary: 2.3M to 2.5M KRW, depending on experience and ability - Hybrid work near Gangnam/Sinsa - International, founder-led work culture with less rigid hierarchy than a traditional Korean company - Direct exposure to the founder and core ASTUTR team - Practical training in online brand monitoring, social listening, and community response strategy - Learn AI tools for research, writing, summaries, tracking, and workflow support - Exposure to Google Sheets, Notion, CRM tools, automation tools, and digital marketing workflows - Employee discounts and special access to selected beauty, skincare, and wellness products - Staff discounts may be available for selected treatments through partner clinics - Small team with fast learning and room to grow
기타
Must have eligible working visa in Korea. Korean not necessary, but it's a plus.
선호 비자
취업비자(E-1 ~ E-7)
거주(F-2)
재외동포(F-4)
영주자격(F-5)
국제결혼(F-6)
동반가족(F-1, F-3)
관광취업(H-1)
복리 후생
인센티브
자유복장
자기소개서
선택 제출
주식회사 에스투터
본 채용정보는 코워크위더스(주)의 동의 없이 무단전재, 재배포, 재가공할 수 없으며, 구직활동 이외의 용도로 사용할 수 없습니다.
계약형태
정규직
직종
마케팅/광고
근무형태
혼합근무
근무요일
월, 화, 수, 목, 금
근무시간
급여
월급 230 만원
근무지
서울 강남구 강남대로158길 46 202
