F&B Service - Server (Newcomers, foreign language speakers preferred)

Job Description

Business Impact/Results: -Support the Outlet’s daily operation in managing the outlet’s financial performance. -Ensure high operational standards on a daily basis taking appropriate action to rectify identified poor standards. -Ensure the outlet(s) provide relevant food & beverage offerings that appeal to its visitor. -Deliver guest satisfaction targets through exceptional unit standards, and maximum product availability and ensure the team genuinely exceed customer expectations. -Execute outlet(s)’ promotion plan to ensure sales are maximized through the outlet(s)’ operation. -Support Outlet Management to implement a system for consistently measuring own performance against competitors. -Perform shifts as required and as a Server (including weekends and Public Holidays) to ensure that the operation is geared to meet the guest and employee needs. Communication: -Keep close communication channels with the culinary counterpart to ensure seamless F&B product and service. -Working as part of the team is essential to ensure efficient service and a positive dining experience for guests. -Address any operational challenges within the Food & Beverage Department through commitment, drive, energy, and a positive approach. -Drive sales and understand current consumer trends & demands. -Demonstrate and promote Mohegan core values to all colleagues. -Ensure all guest(s) comments are properly shared with the management team with follow-ups.

Qualifications

-High School qualification -Must have previous experience in implementing and evaluating guest service standards. -Great written and verbal communication skills. -Great organizational skills, time management & multi-tasking skills. -Knowledge of the property and local areas and destinations. -Possess a high level of maturity to deal with the most discriminating guest requests and requirements. -Good English writing and speaking is preferred. -Chinese (Mandarin and/or Cantonese) and/or Japanese is plus.

Preferred

Physical Demands and Work Environment: -Familiar with the operation work environment. -Must be able to walk or stand for extended periods of time. -Must be able to work flexible hours including weekends, holidays, and late nights. -Ability to work on his/her own feet for eight hours or more. -Must be willing to travel locally and regionally to conduct business, and occasional travel -within Korea. (해외 여행의 결격 사유가 없는 자)

Etc

[Detailed job description and application method] Upload your Korean-English integrated resume (word or PDF) directly through our recruitment page (connected to WD) and apply [Recruitment process] Document screening -> Interview with recruiter -> Business interview (2 or more times) -> Reputation inquiry -> On-Boarding (The interview process may be added or changed depending on the situation.)

Preferred Visas

Benefits

Cover Letter

Optional