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Kowork Withus Co., Ltd.

Representative: Jinyoung KimBusiness Registration Number: 522-86-01968Address: 2F, 10, Nonhyeon-ro 76-gil, Gangnam-gu, SeoulOnline Sales Registration Number: 2023-서울용산-1038호Job Information Service Report Number: J1206020200009Trademark Registration Number: 4020210166984Paid Employment Agency Business Registration Number:
2024-3220250-14-5-00017
Personal Information Manager: Dojun LeePartnership Inquiry: master@kowork.krCustomer Service: 02-6951-4108

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Kowork Withus Co., Ltd.

Representative: Jinyoung Kim | Business Registration Number: 522-86-01968

Address: 2F, 10, Nonhyeon-ro 76-gil, Gangnam-gu, Seoul

Online Sales Registration Number: 2023-서울용산-1038호

Job Information Service Report Number: J1206020200009 | Trademark Registration Number: 4020210166984

Paid Employment Agency Business Registration Number: 2024-3220250-14-5-00017

Personal Information Manager: Dojun Lee | Partnership Inquiry: master@kowork.kr | Customer Service: 02-6951-4108

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    IT Technician (Helpdesk, Customer Support)

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    IT CONCEPT (아이티컨셉트그룹)

    Job Type

    Full Time

    Job Category

    IT

    Work Model

    On-site

    Working Days

    Mon, Tue, Wed, Thu, Fri

    Work Time

    Salary

    Follow Company Inner Rule

    Location

    147 Yeongdeungpo-ro, Yeongdeungpo-gu, Seoul, Republic of Korea

    Job Description

    IT-CONCEPT is a Digital Services Company (DSC) located in Seoul, South Korea. We specialize in information systems and infrastructure management: servers, networks, and security. We are looking for a French-speaking IT technician residing in Korea to join our technical team with a strong sense of service and excellent customer and user relations skills. Main Duties and Activities: - Providing technical support to users by phone, email, or in person - Managing domains (users, groups, devices, applications) - Troubleshooting and resolving technical issues related to IT systems and peripherals - Escalating unresolved tickets to the appropriate teams (senior support level, infrastructure team, etc.) - Documenting all support activities and resolutions in the ticketing system - Participating in IT projects with the infrastructure team (testing, coordination, implementation) - Managing and monitoring IT inventory, licenses, and other equipment

    Qualifications

    Required Skills: - Knowledge of computer hardware, Windows OS, and applications. - Knowledge and experience with Windows Server, Active Directory, and Microsoft 365. - Networking knowledge (Routing, VLAN, Firewall). - Strong troubleshooting and problem-solving skills. - Familiarity with ticketing systems and remote support tools. - Interpersonal skills, written and oral communication skills with customers, and adaptability.

    Preferred

    Job Details: - 1-3 years of experience in IT (3-month trial period) - Start date: September 2025 onwards. - Languages: Fluent in French (spoken and written), English (spoken and written, professional level), basic Korean preferred. - F visa preferred - Full-time (40 hours per week) - Based in Seoul - Salary to be determined based on experience

    Etc

    Send your application (resume + cover letter) to the following address: jobs@it-concept.kr

    Preferred Visas

    Employment Visa (E1~E7)

    Residence (F2)

    Overseas Korean (F4)

    Permanent Residence (F5)

    International Marriage (F6)

    Benefits

    Four Major Insurances

    E-7 Visa Sponsorship

    IT CONCEPT (아이티컨셉트그룹)

    Industry

    M. Professional, Scientific, and Technical Services

    Website

    https://it-concept.kr/

    Company Location

    서울 영등포구 영등포로 147 당산빌딩 603호, 604호

    This job posting must not be copied, distributed, or modified without permission from 코워크위더스(주). Any unauthorized use-including for non-recruitment purposes-is strictly prohibited.

    Job Type

    Full Time

    Job Category

    IT

    Work Model

    On-site

    Working Days

    Mon, Tue, Wed, Thu, Fri

    Work Time

    Salary

    Follow Company Inner Rule

    Location

    147 Yeongdeungpo-ro, Yeongdeungpo-gu, Seoul, Republic of Korea

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    Job Position

    IT Technician (Helpdesk, Customer Support)

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    IT CONCEPT (아이티컨셉트그룹)

    Resume

    Cannot Apply

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