Customer & Cargo Coordination Analyst Japan (Recruiting Japanese Personnel Responsible for Japanese Shippers)

Job Description

[Data input] • Closely communicate with Vessel capacity manager for correct inputting of booking data • Input the accurate booking/receiving data into the system • Closely monitor booking data and its shipping plan on the system inputted by each regional office • Segregate special care cargo such as IMDG, Military & etc. on the system and share the information with the concerned parties [Data review & confirm] • Update the booking data when it changes in due course • Identify discrepancy between booking data, cargo allocation plan and actual data in field and coordinate with the concerned parties (Vessel capacity manager & Stowage planner) • Ensure the accuracy of overall booking data based on Vessel allocation plan • Ensure the accuracy of ocean freight/surcharges [Result comparison] • Confirm & compare the status between loading result (or B/L) and booking data • Ensure that loading result (or B/L) is consistent with booking data and share difference with the concerned parties if found • Revise booking data which is different for loading result (or B/L) if necessary [System coordination] • Identify efficiency of booking system & workflow and share with the concerned parties if necessary

Qualifications

• Fluent in Japanese with the ability to communicate and perform practical tasks in English (Essential) • Excellent communication skills with stakeholders to coordinate booking status (Essential) • Flexibility to adjust to changes in the system & work environment in a proper manner (Essential) • Workability to respond properly to problems occurring(Essential)

Preferred

• Comprehensive understanding of booking/receiving process in the relevant regions & ports (Preferred) • Comprehensive knowledge of booking cargoes (Preferred) - Characteristic (type wise & customer wise) - Way of handling & stowing • Overall understanding of voyage scheme for the concerned trade team (Preferred)

Etc

- Those who hold a work-related visa or are not disqualified from obtaining an E-7 visa - Support for obtaining an E-7 visa

Preferred Visas

Benefits