Tool Market Co., Ltd. is recruiting members for its industrial tool platform.

Job Description

### 📢 [Job Posting] Tool Marketplace Hiring Associate Members [(Gonggu Marketplace) is hiring associate members.] **We're looking for associates to join us in logistics, ordering, customer service, and product operations** 🛠 What kind of company is Tool Marketplace? https://www.ggjt.co.kr https://smartstore.naver.com/thehim09 Tool Marketplace is an online platform for industrial tools and supplies. However, it's not simply a "tool shopping mall." Tool Marketplace aims to grow into a "platform that provides essential tools for industrial sites at the most reasonable and reliable prices." Recognizing the overly complex and inefficient structure of industrial product and tool distribution, we are organizing this through online platforms, data, and branding, leveraging AI technology for smarter search and operations. We are also developing our own mascot and brand worldview to change our rigid industrial image. We are in the process of establishing our company's direction and culture together. Gonggujangteo (ggjt.co.kr) is an **online distribution platform** that deals with industrial tools, industrial materials, and MRO products. We are pursuing gradual growth beyond simple product sales. Our goals are: * streamlining the industrial materials distribution structure, * enhancing search and operations using AI technology, and * establishing a competitive brand in the industrial distribution sector. We are also developing our platform structure and operating system in-house, preparing for mid- to long-term growth. --- ## 🕘 Working Conditions * Employment Type: Full-time (with probationary period) * ​​Working Hours: 5 days a week, 9:00 AM - 6:00 PM on weekdays * Rest and Vacation: Annual leave and vacation system (in compliance with the Labor Standards Act) * Benefits: Complies with legal standards, including basic four major insurances, annual leave, vacation, and performance bonuses * Salary: Starting salary is the stated amount (subject to adjustment based on experience and competency) * Work Location: Room 918, Daemyung Bellion Knowledge Industry Center, 10 Gyeongin-ro 53ga-gil, Guro-gu, Seoul ## 📩 How to Apply Apply via email or recruitment platform * Required Documents: Resume (free format accepted), self-introduction letter, and statement explaining your motivation for applying to Tool Market, your aspirations, and goals (one page of A4 paper) | Optional - Portfolio (Optional) 📧 Application Email: ggjtebiz@ggjt.co.kr --- ## Recruitment Process 1. Document Screening 2. Interview Screening (1st) 3. Final Acceptance and Employment Notification ※ Selection results will be notified individually. ※ The recruitment schedule may be adjusted depending on internal circumstances. --- ## Notes * Submitted documents will not be used for any purpose other than recruitment. * False information may result in revocation of employment. --- ### Gonggu Marketplace values ​​**finding great colleagues**. We welcome applications from those who wish to join the platform's growth in the industrial materials and tool distribution sector.

Qualifications

## 🧰 Recruiting Position **Overall operation of a tool shopping mall (industrial materials and tool distribution platform) - New/Experienced required** --- ### 🖥 Order and Office Operations Part * Order confirmation and order status management * Resolve order issues such as payment errors, address errors, and option errors * Assist with order requests and business partner communication * Organize settlement-related data (simple Excel/system entry) * Communicate with couriers, suppliers, and internally * Support operational process organization and improvement efforts --- ### ☎️ Customer Service (CS) Part * Respond to customers by phone / text / KakaoTalk / bulletin board * Respond to delivery, product, and usage inquiries * Accept and provide guidance on exchanges, returns, and after-sales service * Communicate calmly with customers in claim situations * Organize and internally share customer inquiry history --- ### 🛒 Product Operations/MD Part * Product registration (enter product name, options, price, image, and description) Register and manage industrial tools and industrial materials products * Existing products Information Correction and Update * Price changes, out-of-stocks, and restocking management * Simple details page updates (text-based) * Competitor pricing and product research 🤝 This is the kind of person we're looking for. We value a collaborative attitude over perfect qualifications. We prioritize respect and communication among our coworkers and with our customers.

Preferred

● The scope of the above job description may be somewhat flexible depending on internal company circumstances. Please note that work may be mixed or added or subtracted by department. However, roles and scope will be continuously adjusted to prevent workload overload. --- ## 🙋 We're looking for someone who: * Can write basic documents and use Excel. * Responsible and diligent in management tasks. * Has an interest and a desire to explore, even if they're not familiar with tools. * Responsible and completes assigned tasks. * Can diligently complete repetitive tasks. * Comfortable communicating with team members. * Can identify areas for improvement and offer suggestions. * Interested in or eager to learn about industrial materials and tool distribution. ## 👍 These individuals are even better (preferred): * Experience working in an online shopping mall. * Experience in logistics, delivery, and inventory management. * Customer service (CS) experience. * Experience using Excel, Photoshop, and online shopping mall management. * Interested in tools and industrial supplies. * Open to AI and automation tools.

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